How close is the Hall to the University?
Approximately 23 mins walk (medium walking speed) to the main campus (maximum 30 mins to Education Department) and a 25 min walk to the city centre.
Is there a bus that goes to the University from the Hall?
There is a bus stop on Dumbarton Rd (approx. 7 mins walk) where you can travel part route to the main campus - nearest stop would be on Byres Road. http://www.firstgroup.com/ukbus/scotland/swscot/home
There are also bus links to across Glasgow from the bus stop on Argyle Street.
What is the emergency contact number?
The office telephone number is (0141) 339 6272.
Is there anyone available out of office hours?
The Office is usually open from 8 a.m. till 6 p.m. weekdays (4 p.m. on a public holiday if it falls on a term time date). The Duty Senior Resident is in the office from 6 p.m. till 7 p.m. weekdays and 6 p.m. till 7 p.m. at weekends. They are also on call throughout the night. Security staff will be based in Reception every night 6.45 p.m. till 6.45 a.m.
Are there medical facilities near the Hall?
A medical practice is located on the Main Campus, other practices are located within a short walk from the residence.
Does the residence have student cooking facilities?
Yes. A fridge freezer, oven, hob, iron, ironing board, kettle and toaster is provided in the kitchen.
Are cooking utensils, crockery supplied?
No kitchen utensils/crockery or cleaning materials are provided.
Can I bring my bike?
Yes we have communal bike sheds onsite, however, you may wish to arrange additional insurance cover as your residence insurance will only cover Bikes up to £250 based on forced entry only when locked in University designated storage areas.
Is there a car park attached to the Hall?
Yes, car parking facilities are available on site, please register with reception.
Is there internet/ WiFi in the room?
There is an internet connection point and a Wi-Fi kit in every room. You will receive information regarding connection after your arrival. Internet charges are included in your rent.
Can I bring my own TV?
Yes, but it must be fitted with a correctly rated fuse, correctly wired plug and a cable in good order. Students must obtain their own TV license http://www.tvlicensing.co.uk for more details
What is the surrounding area like?
Maclay Residence is located a short walk from Kelvingrove Art Gallery and Kelvingrove Park. It's close to many restaurants, coffee shops and bars in the Argyle Street area and 30 mins away from the city centre.
Can my friends stay overnight?
Unfortunately, due to the current Covid-19 outbreak we have been forced to suspend the overnight guest option in our residences. This will kept under review and will be reintroduced as soon as it is safe to do so.
What happens if I lose my keys?
You should notify staff as soon as possible and a spare key can be issued via the office with a charge of £20 being made for its replacement. For additional security please avoid labelling your key with any specific room details.
What happens to my mail/parcel delivery?
Mail is delivered directly to the letter box of each flat. If an item is too big for the letter box and no one is available to collect it in the flat, a card from the delivery company will be left advising you how to collect it.
When you move into the residences you will be provided with your full postal address. Please be very careful and specific when issuing your address to avoid any confusion/incorrect deliveries. No reference should be made to 9 Cooperage Place when you provide your address.
Please note reception cannot take delivery of any items either pre your arrival or during term time
Anything else that would be useful for me to bring?
Warm clothing for the winter months.
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