Accommodation

Here For You At Halls

By CGordon 23 Aug 2021

Are you staying at one of our residences? Your site and Living Support Teams are here for you.

Your Living Support Assistants (LSAs) are here to help if you need them.

They are current University of Glasgow students, both undergraduate and postgraduate, who live on-site and provide out of hours advice and support to residents. They are fully trained to help in a wealth of scenarios including:

Settling into university life, getting to know your halls and the local area, and home sickness.
Health concerns, First Aid, Mental Health First aid, and accessing medical help.
Emotional support, course worries, exam stress, and signposting to university services.
Noisy neighbours, getting along with flatmates, and fire safety.
Arranging emergency repairs out of hours.

The Living Support Team also organise regular events for you to meet new people, try new things, and experience what Glasgow has to offer. They want you to make the residence your own and shape the activities that take place, so the team are always keen to know your ideas. They're here to host events that you'd like to see as well as support you to create your own socials for residents of the hall.

The team are on duty from 6pm to 8am (6:30pm at Student Apartments) Monday to Friday and 24 hours at weekends. Out with these hours your residence's site office team are on hand to assist.

If you are currently self-isolating

If you are self-isolating, please let your site or Living Support Team know. They can advise you of support available and will offer to check in with how you are doing throughout your isolation period.

Further information on self-isolating can be found here and on the Student Services Enquiry Team's self-isolation page.

How to get in touch:

Please leave your name, room number and phone number when calling or emailing so we can get back in touch if we need to.

Call or email your Site Team (8am-6pm Monday to Friday):

Murano Street Student Village
+44 (0)141 895 3390
MSSV@sanctuary-students.com
Kelvinhaugh Residences (including Cairncross House, Kelvinhaugh Street and Kelvinhaugh Gate)
+44 (0)141 221 9334
KHR@sanctuary-students.com
Queen Margaret Residences (including Winton Drive)
+44 (0)141 339 3273
QMR@sanctuary-students.com
Student Apartments
+44 (0)141 330 6182
studentapartments@glasgow.ac.uk
Maclay Residences
+44 (0)141 339 6272
maclay@glasgow.ac.uk
Lister House
+44 (0)141 330 6182
studentapartments@glasgow.ac.uk
Wolfson Hall
+44 (0)141 330 3773
wolfson@glasgow.ac.uk

Call your Living Support Team (6pm-8am Monday to Friday, 24 hours at weekends):
The best way to contact the team is by phone, however if the matter is not urgent you can send an email and the team will get back to you as soon as they can.

Murano Street Student Village
+44 (0)141 895 3390 (via security)
mssv-ls@glasgow.ac.uk
Cairncross House and Kelvinhaugh Street Nos 3-53
+44 (0)7816 364 800
kelvinhaugh-ls@glasgow.ac.uk
Kelvinhaugh Street Nos 61-91 and Kelvinhaugh Gate
+44 (0)7816 364 202
kelvinhaugh-ls@glasgow.ac.uk
Queen Margaret Residences (including Winton Drive)
+44 (0)141 339 3273
qmr-ls@glasgow.ac.uk
Student Apartments (from 6:30pm weekdays)
+44 (0)7816 364 291
studentapartments-ls@glasgow.ac.uk
Maclay Residences
+44 (0)141 339 6272
maclay-ls@glasgow.ac.uk
Lister House
+44 (0)7816 364 290
lister-ls@glasgow.ac.uk
Wolfson Hall
+44 (0)7816 364 295
wolfson-ls@glasgow.ac.uk