Accommodation
How to Report a Fault @ Murano
Broken window? Snapped chair leg? Sink blocked? Take responsibility for reporting any repairs or breakages and don’t just leave it for others...
You can report a repair at reception, over the phone or online at this site.
Emergency repairs can be reported to reception 24 hours a day by calling 6000 from your room phone.
If you are planning to phone in your repair, please be ready with as much information as possible about the problem - what needs repairing, what is wrong with it and where is it located?
We will email you regularly to keep you up to date on the progress of a repair, but please be patient as things may take time.
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