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Optify Internet Support

By Scampbell 18 Nov 2020

In all University of Glasgow residences, Internet and IPTV services are provided by our IT service partners Optify.

Should you ever experience any outages or loss of connectivity you can report your issues directly to Optify, 24 hours a day 7 days a week, by contacting

For more information on Optify’s services you can also visit their website at

If you should encounter any issues with your Wi-Fi that are not resolved to your satisfaction please email Accommodation Services at with the details of your issue, your Wi-Fi username and permission to contact Optify on your behalf. We will then investigate further with the Optify team.

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Scampbell is part of the Accommodation Services team.
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