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Self-Isolation Support

By Scampbell 16 Aug 2021

If you're currently self-isolating, it’s important to know that you’re not alone and are part of a supportive community who are here for you. Below you will find important information and useful resources available to help during your isolation period and beyond. 

Accessing support at halls

In UofG halls the site and Living Support teams are on hand to help. They can answer any questions or concerns, assist you in accessing services, and be there for you if you need someone to talk to. You can find out more about the teams and how to contact them here.

Let us know you're self-isolating

If you haven't done so already, you should report that you are self-isolating through MyGlasgow and let a staff member at your halls know so that we can arrange support for you.

If you're isolating for a reason other than having symptoms or testing positive, but go on to develop symptoms, follow the instructions on the NHS Inform website and update your site as soon as possible. If your symptoms worsen and you need medical advice you can call the NHS on 111 to speak with a healthcare professional. 

Up to date information on coronavirus and self-isolation can be found on NHS Inform, the Scottish Government website, and the University’s coronavirus webpage

Looking after your wellbeing

Looking after your mental health and wellbeing is really important, but sometimes it can be difficult to know where to start. 

You can talk to the Living Support TeamPeer Wellbeing Supporters, or Student Support Officers, who are here listen without judgement. They can guide you in finding solutions to any problems you might be worried about and signpost you to relevant services.

There are more resources and a list of support services on the University's wellbeing page.

Keeping active

If you feel able to, keeping active while isolating can really help to boost your mood and reduce stress, anxiety and boredom. UofG Sport host live and on demand classes that you can take part in from your room and have a wellbeing page with advice. Once you finish isolating, you can make use of your free accommodation gym membership.  

To keep your mind busy, the Students’ Representative Council (SRC) has a great event platform with online activities you can get involved with while isolating, as well as on campus events to join after. You can also reach out to any of the 300 societies or 50 sports clubs, who often have social media pages or group chats to join. 

Keep an eye on UofGLiving and social media for news and events from the Living Support team too.

Ordering food, toiletries and essentials

Once your site is aware that you're isolating, you will be provided with a food bag to keep you going until you can arrange for a food delivery. This article has advice for ordering groceries delivered by local supermarkets as soon as the next day and third party delivery apps within an hour. 

Doing laundry

You will not be able to access the communal laundry room while isolating, however the University has teamed up with Park Road Laundrette who will pick up, wash and return your laundry at a discounted price.

Communal living

There are steps you can take to protect yourself and others while you isolate, such as taking extra care with hygiene measures and following the NHS guidance on reducing the spread of covid-19 in your flat. Staff members will only be able to enter your flat in an emergency - maintenance and cleaning services (if applicable) will resume once the flat's isolation period has finished.

You should only leave your flat in certain circumstances, such as to take or post a PCR test, to access medical services if instructed to do so by the NHS, or if you need to evacuate due to a fire alarm activation. You cannot go to reception, communal spaces or the laundry rooms while you isolate, and you should not have any visitors.


If you're able to study, remember to take regular breaks. It's a good idea to spend 5-10 minutes per hour away from your screen and move around your room.

If your studies are being impacted, you should reach out to your Adviser of Studies. You can see who your Adviser or Advising Team is by logging into your My Student Centre on MyGlasgow. If you need to extend deadlines or have missed any assessments due to being unwell, you should consider submitting a Good Cause claim.

If you have any connection issues, you should contact Optify directly who can often rectify the problem remotely. 

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Scampbell is part of the Accommodation Services team.
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